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Active Listening

Tina — Fri, 07 Aug 2015 06:20:43 +0000

Active Listening is a fundamental requirement for many business skills.

It’s also an integral aspect of developing stronger relationships with fellow team members, suppliers and potential clients. This half-day training course will give participants a variety of tools to listen actively and create deeper connections with others.

This ITS half day workshop will help your participants;

Describe active listening
Determine how good your active listening skills are now
Understand the benefits of active listening
Practice your active listening skills

The post Active Listening appeared first on Instant Training Solutions.

Building Trust In Teams

train_admin — Fri, 07 Aug 2015 03:34:39 +0000

Download our free 1 hour course ‘Building Trust In Teams’.

A team without trust isn’t really a team, its a group of people that work in the same environment to varying levels of performance.

This session is designed to help build a team’s trust internally and with other teams. It seeks to take trust into the practical arena and specifically, helps teams identify how their behaviours can support or inhibit trust within the team or with other teams.

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Dealing With Difficult People

Tina — Fri, 07 Aug 2015 06:18:47 +0000

Difficult people come in all varieties and levels.

Deciding to ‘live with’ the situation is not an option. What’s more, the ‘difficult’ people within the organization must realise this. We’ll show you how to effectively address difficult people, maintaining both objectivity and emotional control.

This ITS half day workshop will help participants;

Identify ways to increase our own awareness
Recognise non-constructive behaviours and actions of difficult people
Examine coping strategies for working with non-constructive behaviours

The post Dealing With Difficult People appeared first on Instant Training Solutions.

Delivering A Killer Presentation

train_admin — Thu, 18 Jun 2015 06:06:43 +0000

Killer presentations effectively demonstrate knowledge while also understanding the client’s hurdles that highlights the solution they need.

Well, here’s the one-hour training course that will empower you teach participants how to create a ripping presentation… and how to get rid of presenting butterflies.

Your specific ITS learning objectives will include;

Identifying mistakes made by presenters
Defining the 5 steps to successful presenting
Tips for handling nerves

Our course of Delivering A Killer Presentation is easily customisable. We wrote the courseware, and you take the credit, while offering your participants an effective and engaging course.

The post Delivering A Killer Presentation appeared first on Instant Training Solutions.

Effective Communication

Tina — Fri, 07 Aug 2015 06:24:11 +0000

The key is unlocking the hidden value of the emotion behind the information.
This ‘connective’ approach will help improve relationships at work as well as at home and in social situations. Better still, you’ll handle difficult moments without conflict or loss of trust.
This half day ITS workshop will help participants;

Perform two way communication
Outline framing and adding context to information
Sequencing information effectively
Understand how to ‘chunk’ information

The post Effective Communication appeared first on Instant Training Solutions.

Email Etiquette

Tina — Fri, 07 Aug 2015 06:28:01 +0000

Every business is reflected through the professionalism of its image, language and culture.

In every business, email is the nervous system. Continuous communication, internally and externally, email has become another ‘first impression’ touch point for many new customers and network suppliers.

This smart and snappy course outlines and ensures that professionalism, proper language and professional image becomes a consistent part of each one of your hundreds and thousands of daily emails.

Junk all those poorly worded, long winded and time wasting emails. ITS will ensure your emails are efficient, effective and right in line with the impression you want your business brand to make.

This half day workshop will help participants;

Understand email etiquette
Describe the rules of email etiquette
Practice writing effective emails

The post Email Etiquette appeared first on Instant Training Solutions.

Feedback That Makes A Difference

train_admin — Thu, 18 Jun 2015 06:23:17 +0000

This popular ITS course will help your workplace leaders provide clear and concise feedback, whenever it is needed.

Feeding back to employees or peers alike, your team will learn new ways to structure and deliver feedback, that makes a real impact.

Better still, your team will have time to practice their new found skills along with appreciating good and bad ways of delivering feedback.

This ITS 1 hour workshop will help participants;

Understand what effective feedback is
Show good and bad examples of feedback
Deliver effective feedback

Our course of Giving Feedback That Makes a Difference is easily customisable. We wrote the courseware, and you can take the credit, while offering your participants an effective and engaging course.

The post Feedback That Makes A Difference appeared first on Instant Training Solutions.

Interpersonal Skills

Tina — Fri, 07 Aug 2015 06:31:10 +0000

Interpersonal Skills are the people person’s edge

People with interpersonal skills are usually more optimistic, calm and appealing to others which enhances their influence amongst their workmates.

Through your own awareness of how you interact with others and with practice, ITS can help you enhance your team’s people skills.

The one day Interpersonal Skills course is broken into 2 main areas:

Effective communications, and
Active listening.

The post Interpersonal Skills appeared first on Instant Training Solutions.

Manage Time To Gain Hours Back

train_admin — Thu, 18 Jun 2015 06:24:30 +0000

The ability to manage time to gain back hours is the solution in a fast-paced environment, where smarter time management is the mantra.

What smarter way to efficiently analyse both your own and your team’s time management?

This 1 hour workshop will help participants;

Identify time wasters
Set and achieve your goals
Improve personal organisation

Our course of Manage Time To Gain Hours Back is easily customisable. We wrote the courseware, and you can take the credit, while offering your participants an effective and engaging course.

The post Manage Time To Gain Hours Back appeared first on Instant Training Solutions.

Managing Meetings

Tina — Fri, 07 Aug 2015 06:14:48 +0000

Run properly, a good meeting will not only save time, solve problems, analyse productivity and generate motivation – meetings can create innovation which increases cash streams and profits for business.

If losing time, money, resources and engagement with your team is not an option, this short and very sweet ITS course is.

This half day workshop will help your participants;

Plan and prepare for meetings
Understand how to define and assign meeting roles and responsibilities
Use an agenda to manage meetings for outcomes and accountability
Deal with barriers to meetings
Take effective minutes

The post Managing Meetings appeared first on Instant Training Solutions.